Hello and welcome to the Fairfax Cryobank Family Forum!
The forum has a new look and the Fairfax Team is so excited to create the best experience for our users.
To Note:
Private Donor Groups and Private Sibling Connection Groups are now located under the category "Groups". Search the donor number in the search box and you should find exactly what you're looking for!
Questions about your forum access? Email forum@fairfaxcryobank.com
Follow these steps to join a private donor group:
1) Press "Join" at the right of the group
2) Once prompted to confirm your request please list this information so we can verify your information:
Name (under which the vial was purchased)
Email
Clinic Name
Donor number
Child Date of Birth
*If you are looking to start a private group for a PRS donor please email forum@fairfaxcryobank.com with the above information and that you are looking for a PRS group*
If you have any questions about the verification process please email forum@fairfaxcryobank.com
The forum has a new look and the Fairfax Team is so excited to create the best experience for our users.
To Note:
Private Donor Groups and Private Sibling Connection Groups are now located under the category "Groups". Search the donor number in the search box and you should find exactly what you're looking for!
Questions about your forum access? Email forum@fairfaxcryobank.com
Follow these steps to join a private donor group:
1) Press "Join" at the right of the group
2) Once prompted to confirm your request please list this information so we can verify your information:
Name (under which the vial was purchased)
Clinic Name
Donor number
Child Date of Birth
*If you are looking to start a private group for a PRS donor please email forum@fairfaxcryobank.com with the above information and that you are looking for a PRS group*
If you have any questions about the verification process please email forum@fairfaxcryobank.com
notification of specials after order already placed!
Butterfly
Member Member
so is it just a coincidence every single time after i place an order, i get emails regarding a special, after i have already placed my order? this is the third time i have placed an order and afterwards i get an email about a special. i ordered a childhood photo couple months back, and the next day i got an email about free childhood photos til a certain date. twice, ive ordered sperm, and afterwards i get emails that there is a "20% off" of sperm. so none of those times have i been able to enjoy those specials! no specials were posted on the site. seems like fairfax would post notices like this ahead of time. e
Comments
If your order was placed 5 business days prior to a special notification, Fairfax Cryobank will be able to honor a credit for a future order. You will need to contact client services at 1-800-338-8407 and they will help you get the credit on your account. We do not intend our specials and discounts to cause additional stress to this process so please contact client services to help alleviate some of your concerns.